Shipping
Free shipping on all US orders. Each sweater is printed to order in the USA. Please allow 3–7 business days for production, then 5–10 business days for delivery. You'll get a tracking link by email as soon as your order ships.
Christmas delivery: order by [CUTOFF DATE] for the best chance of delivery before December 25. Holiday carrier delays can happen, so earlier is safer.
Returns
Every Jingle Jokers sweater is printed to order just for you, so we can't accept returns or exchanges for change of mind or the wrong size. Please check the size guide before ordering.
Damaged, defective or wrong item? Email us within 30 days of delivery at [SUPPORT EMAIL] with your order number and a photo, and we'll send a free replacement or a full refund, your choice. No need to send it back.
Lost package? If tracking hasn't updated in 10 business days, contact us and we'll sort it out.